Return & Refund Policy

10 Days Easy Return Policy

• We have 10 days Free return policy.
• Please ensure that the products you return are unused, unworn and the original tags are intact.
• Refunds are initiated in your bank account/UPI-ID within 4-5 Working days of product receipt.
• Please share the package unboxing video for wrong product received.
• Don’t Handover Product without pick-up slip or SMS Confirmation.
• Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.
• Don’t Accept if the package is tampered.
• Don’t share the OTP with carrier if you haven’t received the product.
• 7 Days Policy Start When Your First Original Ordered Delivered. We can not Provide 7 Days Policy in Exchange Or Refund Orders.

Exchange Policy

• There is no additional charge for any exchange orders.
• Size exchange is subject to availability. 
• Please share the package unboxing video for wrong product received.
• Only one time exchange or Refund is allowed.

Support

Call / WhatsApp : +91 8425077082

Email us: supports@scentwala.com

Typical Response time take 24-48 Hours.